Crime response app builds a community to get South Africans help, fast

200 000 South Africans nationwide have signed up with Namola, the free emergency response app supported by Dialdirect that helps South Africans get emergency assistance, fast.

Since Namola started in October 2017, they have assisted over 10,000 South Africans in getting help in real incidents. Namola is not just an app to get help fast in an emergency; Namola’s introduction of Namola Watch now allows community crime-fighting organisations to get involved too.

“We know that public emergency services are swamped in South Africa and that sometimes makes it difficult for them to respond to an emergency quickly,” says Peter Matthaei, CEO of Namola. ”By bringing in community safety initiatives through Namola Watch, we are now able to cut down the reaction time when responding to emergencies even further.”

Since Namola Watch launched on the 16th of May 2018,  282 community organisations have signed up to use the Namola Watch app to help their fellow South Africans get help fast in an emergency. Adam Jones* was one of Namola’s 10,000 Users who got help, fast, thanks to a Namola Watch Responder.

Adam requested assistance with Namola, when a runaway veld fire threatened to burn down his house and his neighbour’s house. The nearest Fire Engine was on another job and could therefore not respond and the next nearest fire station was too far away for this immediate threat. Luckily, Darius Basson from Honeydew Response was notified about the fire through his Namola Watch App and was on scene within minutes of Adam’s request for assistance. Darius and his team managed to extinguish the fire and neutralise the immediate threat of the houses burning down — all before Fire & Rescue arrived.

“There is something incredibly special about watching South Africans getting help as well as helping each other in emergency situations,” says Maanda Tshifularo, Head of Namola’s sponsor, Dialdirect. “As we have said before, a safe South Africa is only possible when working together. We are starting to reap the rewards in building a safer South Africa with the help of our fellow South Africans.”


Namola is supported by Dialdirect. Download Namola and Namola Watch FREE, either from the Apple App Store or Google Play, or visit

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